CCNA Voice

Call Manager Express CME


Product Information:

Product Page

Cisco Unified CME Supported Firmware, Platforms, Memory, and Voice Products

Cisco Unified CallManager Express Datasheet

Cisco Unified CME and Cisco IOS Release Compatibility Matrix

Cisco Unified CME Localization Matrix

Design:

Cisco Unified CME Solution Reference Network Design Guide (SRND)

Cisco Unified Communications System Product Comparison

Cisco's steps to success for Cisco IP Telephony

Traffic Analysis for Voice over IP (Erlang Models Explained)

Design Calculators:

Cisco Power Calculator

Cisco DSP Calculator

Cisco Codec Calculator

Adminstrator Guides:

System Administrator Guide

Cisco Unified CME Configuration Guide for SIP IP Phones

Command Reference

Deployment Tips:

Cisco Unified CME 4.0(3) Extension Assigner

Parallel / Blast Hunt Groups

QCT:

Cisco IP Communications Express Quick Configuration Tool (QCT)

Cisco Unified Communications Express - QCT User Guide

Cisco Unified Communications Express - QCT Work Sheets

DSPs:

Cisco DSP Calculator

High-Density Packet Voice Digital Signal Processor Modules (Details & pictures)

Cisco Enhanced Conferencing and Transcoding for Voice Gateway Routers

Troubleshooting:

Troubleshooting Guides

Scripting:

Cisco Unified CME B-ACD and Tcl Call-Handling Applications

Example B-ACD Script

Firmware Information:

Converting a 7940/7960 SCCP to SIP (Phone FIRMWARE Versions explained)

Upgrading & Converting Cisco Phone Firmware Files (More information on Phone FIRMWARE Versions)

Development:

Telephony Service Provider (TSP) 2.0 and Later Setup Guide

Telephony Service Provider (TSP) 2.0 and Later Developer's Guide

TAPI Developer Guide for Cisco CME/SRST

XML Developer Guide for Cisco Unified CME/SRST

Cisco IP Phone BTXML Version 2.0 Application Development Guide

Creating Idle URL Using Graphics on Cisco IP Phone

SIP Information:

Cisco IOS Voice Configuration Library

Cisco IOS SIP Configuration Guide

Cisco Unified CME Configuration Guide for SIP IP Phones

SIP Service Provider

Phones:

Cisco IP Phones

Cisco Unified IP Phone Quick Reference Cards in Multiple Languages

Cisco Unified IP Phone Documentation for Cisco CME 3.2 and Later

Adding Custom Rings

Tips & Tricks:

Meet-Me Conferencing in Cisco CME - up to 64 people in a conference

SCCP Analog (FXS) Ports

CME Basic Automatic Call Distribution and Cisco Unity Express Auto Attendant Interoperation Configuration Example

Use Microsoft Outlook with Cisco Unified CallManager Express

Gatekeeper

VoIP with Gatekeeper

Understanding H.323 Gatekeepers

Understanding Cisco IOS Gatekeeper Call Routing

Troubleshooting Gatekeeper Registration Issues

Troubleshooting GUP, Alternate Endpoint and Load Balancing

Cisco High-Performance Gatekeeper

Cisco Multiservice IP-to-IP Gateway

Cisco Multiservice IP-to-IP Gateway with Gatekeeper

Related Sites:

CME Resource Website

Cisco Unified CallConnectors

Cisco Unified CallConnectors

Cisco Unity Express CUE

Documentation:

Cisco Unity Express (All Versions): READ ME FIRST

Cisco Unity Express for Cisco CallManager Express Task Flow

Integrating Cisco CallManager Express and Cisco Unity Express

Cisco Unified Messaging Feature Comparison

Data Sheets

Administrator Guides

Cisco Unity Express GUI Administrator Guide for Cisco CallManager Express

Cisco Unity Express CLI Administrator Guide for Cisco CallManager Express

Cisco Unity Express Command Reference

Tips & Tricks:

Enable caller id when receiving outside calls

Transfer a Caller Directly into a Unity Express Mailbox

How to use a non-dialable extension number for MWI

CCIE Voice Notes Blog

Third Party Products:

Unified Communications Applications Central (Supported Third Party Applications)

Stonevoice - Billing application and other 3rd party applications